Privacy Policy

At DKS Infradesigns ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (dksinfradesigns.in) or use our interior design services.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and property details (home type, spaces to be designed) when you fill out our consultation forms.
• Technical Data: IP address, browser type, device details, and tracking parameters (like GCLID, GBRAID, WBRAID) to help us analyze traffic and ad performance.
• Communication Data: Any information you provide when you contact us via phone, email, or WhatsApp.

2. How We Use Your Information

We use the collected information for the following purposes:

• To contact you regarding your interior design inquiry and provide free consultations.
• To send you personalized quotes, 3D designs, and project updates.
• To improve our website functionality, services, and customer experience.
• To measure the effectiveness of our marketing and advertising campaigns.
• To comply with legal obligations and resolve any disputes.

3. Data Sharing and Protection

We take your privacy seriously. We do not sell, rent, or trade your personal information to third parties.

We may share your data only in the following scenarios:

• Service Providers: With trusted third-party vendors (e.g., modular factories, delivery partners) strictly for fulfilling your project requirements.
• Legal Compliance: If required by law, court order, or government regulation.

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic. These may include:

• Essential Cookies: Required for the basic functioning of the website.
• Analytics & Marketing Cookies: Used to track ad conversions (e.g., Google Ads) and understand how visitors interact with our site.

You can choose to disable cookies through your browser settings, though this may impact certain site features.

5. Third-Party Links

Our website may contain links to social media pages (e.g., Instagram, Facebook) or third-party websites. Please note that we are not responsible for the privacy practices of those external sites. We encourage you to review their respective privacy policies.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete information.
• Opt-out of future marketing communications by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised "Last Updated" date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

• Email: connect@dksinfradesigns.com
• Phone: +91 99444 02084
• Address: 28, Big St, Ranga Nagar, Keelkattalai, Chennai 600117, Tamil Nadu, India.